Terms of Service

By using this service and our website, you hereby accept to have read and agreed to the Terms of Service set forth in the following document.

Any questions regarding the Terms of Service must be sent to support@duuoo.io

If you do not accept these terms of service, please do not use the service.

1. Information about Duuoo ApS:

1.1. The Service is provided by Duuoo ApS ("duuoo.io"), a private limited company incorporated and registered in Denmark under company and VAT number 37298336. The registered office of the company is: Skelbækgade 2, 5. sal , 1717 Copenhagen V, Denmark

2. Scope

2.1. These Business Terms shall apply to Duuoo ApS (hereinafter ”Duuoo”) provision of 1-on-1 meeting services to customers (hereinafter the ”Customer”) unless otherwise agreed in writing. Duuoo and the Customer shall also each be referred to as a “Party” and jointly the “Parties”. The services shall be provided under a subscription structure pursuant to these Business Terms.

2.2 By accessing or using the Service customers agree to be bound by these Terms. Persons using the Services on behalf of an organization or entity (“Customer”) are agreeing to these Terms on behalf of that organization and represent and warrant that they have the authority to bind the organization to these Terms.

3. Contact with Customer

3.1. The Customer shall appoint a person to be in charge of the contact with Duuoo. By default the person that initially signed up for the service is assigned unless otherwise specified by the Customer. Such person shall handle all practical arrangements for which the Customer is responsible during the subscription term.

4. Subscription term and fees

4.1. The Customer subscribes to the services provided by Duuoo for an initial period of 30 day and at the same time acknowledges that the subscription for the initial 30 day period is free of charge. At the end of the 30 day period, the subscription will be automatically extended for rolling periods of one month each until cancelled by the Customer. The payment will automatically be charged for each monthly period and the invoice will be issued the last working day of the current month. Upon expiry of the initial period of 30 days Duuoo is, at any time and at Duuoo’s absolute discretion, entitled to amend the subscription rates without prior consent from the Customer. Duuoo shall provide the Customer with a 4 weeks’ notice before implementing such adjustment.

5. Terms of payment

5.1. The pricing values are listed on Duuoo’s website at: http://duuoo.io/pricing/

5.2. Duuoo shall invoice its services monthly. Invoices shall be payable within 14 days of the invoice date.

5.3. Duuoo shall be entitled to charge interest from the Customer if payment to Duuoo is past due. The rate of the interest is the highest rate permissible under the applicable law. The interest shall accrue from the due date until the actual date of the payment.

5.4. If the Customer has not paid the amount due Duuoo shall be entitled to immediately discontinue the services by notice in writing to the Customer.

5.5 The Customer agrees to the use of e-mail (using the e-mail address used for the initial sign up or other email address provided by the Customer) or another electronic method of transmission as the medium for entering into a subscription agreement, sending invoices and reminders.

6. Exchange of information and confidentiality

6.1. Information relating to the Parties that is exchanged between Duuoo and the Customer in connection with the services provided shall be confidential information.

6.2. Each Party shall keep secret such confidential information and shall exercise the same degree of diligence as exercised in relation to its own confidential information.

6.3. Neither Party may disclose or in any other way make confidential information available to any third party without the written consent of the other Party.

6.4. Upon expiry of the subscription period, Duuoo shall return any and all material received from the Customer if the Customer so requests.

6.5. Duuoo shall be entitled to file material on the services in question for the internal purpose of continued development of Duuoo’s products and shall be entitled to use the Customer’s name and logo as reference for the purposes of marketing, submission of offers, etc., unless otherwise specified by the Customer.

7. Rights in product and material

7.1. All copyright and any other intellectual property rights in connection with the services provided shall be accorded to Duuoo. The Customer shall be granted only a right of use as well as property rights to any material physically handed over.

7.2. The Customer may conclude a separate agreement with Duuoo on extension of the permission to use the material received in return for payment of an additional charge, including the possibility to reproduce the material and use the material for marketing purposes. In case of such use, the Customer shall ensure that the fact that the material has been prepared by Duuoo is clearly stated.

7.3. If the Customer does not conclude a separate agreement with Duuoo as specified in Clause 7.2, the Customer may use the material prepared by Duuoo for internal purposes only and may not disclose, change or copy the material, upload it on the Customer’s website or social media or in any other way reproduce such material.

8. Postponement/cancellation by the Customer

8.1. Up until 4 weeks prior to the date scheduled for commencement of the subscription, the Customer shall be free to cancel or postpone the subscription without having to pay for the services agreed.

9. Maintenance of the System

9.1. Duuoo is entitled to make operational changes to the System for improvements or otherwise (for example by developing or updating software) without giving the Customer prior notice. In some circumstances it may be necessary to suspend access to the System, usually between 9pm and 6am CET. Notice of such a suspension will be given to the Customer in advance. Duuoo will not be responsible for any consequences of such a suspension where notice has been given.

10. Warranty and downtime

10.1. Duuoo provides no warranties whatsoever in relation to and shall not be liable for any software applied and installed with the Customer.

10.2. The Customer’s use of the service is at the Customer’s sole risk. The services are provided on an "AS IS" and "AS AVAILABLE" basis. The service are provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

10.3. Duuoo, its subsidiaries, affiliates, and its licensors do not warrant that a) the services will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the services are free of viruses or other harmful components; or d) the results of using the services will meet your requirements.

10.4 Notwithstanding Clauses 8.1-8.3 the Customer is entitled to claim compensation from Duuoo if the services provided are unavailable (downtime), for reasons attributable to Duuoo, for more than 1% of the time of a calendar month. The compensation shall be calculated as 10% of the monthly fee payable according to Clause 3 for each 1% downtime unavailability. The compensation can, however, not exceed the monthly fee for that period. The compensation, if claimed and awarded, will be set-off against future service invoices and will not be paid in cash.

11. Breach

11.1. In the event of a Party’s breach of the subscription or these Business Terms, the general rules of Danish law shall apply.

11.2. Any claim for damages as a result of breach by Duuoo shall in no event exceed an amount corresponding to a fee equal to 12 times of the prior month invoice value.. Duuoo shall not be liable for the Customer’s operating loss, loss of profits or any other indirect loss.

11.3. In the event that the breach by a Party is due to factors beyond the control of such Party (force majeure), the Party shall not be liable for such breach.

12. Governing law and venue

12.1. Any dispute between Duuoo and the Customer arising out of or in connection with the subscription or these Business Terms shall be subject to Danish law and the jurisdiction of the City Court of Copenhagen.


Please note that these terms of service are subject to change from time to time. It was last updated and effective as of December 1, 2016.

Got it!
Your message has been successfully sent.
We will get back to you as soon as possible.
Oops! Something went wrong while submitting the form. Please try again