Frequently asked questions

Pricing and payment

How much does Duuoo cost?

Our pricing is $5 per user per month.

If you have questions about pricing or enterprise plans, you can get in touch here.

If an individual is part of two teams, do I need to pay twice?

No, if someone belongs to two separate teams you will still only pay $5 a month for that specific user.

How will I be billed?

We bill on a monthly basis for the number of users you have, starting after 30 days.

No long term contracts or hidden fees.

How can I pay?

Payments are processed securely via Stripe. For a physical invoice, please contact our support team.

Security and data

Who has access to the data that Duuoo stores after each meeting? How secure is it?

Only specific Duuoo employees have access to our databases. All data is transmitted over SSL, which means that all communication with our servers is encrypted. No need to worry, the data is safe and secure!

Who can see the notes between team members and their managers?

The notes made by team members can only be seen by their manager. No information is shared between team members or between managers.

The Duuoo platform

How does Duuoo decide which questions are suggested?

Based on extensive research in business coaching and organisational psychology, our Conversation Engine will provide 4 suggested questions from the six themes of Employee Engagement.

What is the Duuoo Conversation Engine?

The Duuoo Conversation Engine is our proprietary algorithm which creates the suggested Talking Points for each meeting. You can learn more about our Conversation Engine on this page.

When connecting via Slack, will you reach out to all my team members?

No. After connecting, you will be prompted to manually select team members from your Slack organization. Only the team members, you select, will get an invitation to join you in your Duuoo team.

Can't find an answer?

If you have any questions about our services, how it works, how to try it, or if Santa Claus is real get in touch with us - we're here to help.